Terms of Service

1. Acceptance of Terms

By accessing and using EliteGraders services provided by RegXpress Ltd ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Services

EliteGraders provides AI-powered trading card grading, authentication, and marketplace services including:

• Digital card grading and condition assessment
• Authenticity verification using AI technology
• Online marketplace for buying and selling graded cards
• Portfolio management and tracking services
• Pricing estimates and market data

3. User Accounts

3.1 Account Creation

• You must be at least 13 years old to create an account
• You must provide accurate and complete information
• You are responsible for maintaining account security
• One person may not maintain multiple accounts

3.2 Account Responsibilities

• Keep your login credentials confidential
• Notify us immediately of unauthorized access
• You are liable for all activities under your account
• Maintain accurate profile and contact information

4. Grading Services

4.1 Service Scope

• Grading is based on digital image analysis using AI technology
• Results include condition assessment, authenticity check, and estimated value
• We support Pokemon, Yu-Gi-Oh!, Magic: The Gathering, and sports cards
• Grading turnaround times are estimates, not guarantees

4.2 Limitations

• Grading accuracy depends on image quality and condition
• AI assessments may differ from human expert opinions
• We do not guarantee the accuracy of authenticity determinations
• Estimated values are for reference only, not appraisals

5. Marketplace

5.1 Listing Requirements

• Only graded cards from our platform may be listed
• Accurate descriptions and pricing required
• You must own the cards you list for sale
• No counterfeit, stolen, or illegal items

5.2 Transactions

• All payments processed through secure third-party providers
• Sellers responsible for accurate item descriptions
• Buyers responsible for understanding purchase terms
• We facilitate but do not guarantee transactions

5.3 Fees

We charge fees for our services as outlined in our current pricing structure. Fees may include grading fees, marketplace transaction fees, and payment processing fees.

6. Prohibited Conduct

You may not:

• Upload false, misleading, or fraudulent content
• Attempt to manipulate grading results or pricing
• Harass, threaten, or abuse other users
• Violate intellectual property rights
• Use automated systems to access our services
• Reverse engineer or attempt to access our AI algorithms
• Engage in money laundering or illegal activities

7. Intellectual Property

7.1 Our Rights

EliteGraders, our logo, and all related marks are our trademarks. Our AI technology, algorithms, and platform design are protected by intellectual property laws.

7.2 Your Content

You retain ownership of images you upload but grant us a license to use them for providing grading services and improving our AI technology. You represent that you have the right to upload and use all submitted content.

8. Privacy and Data

Your privacy is important to us. Please review our Privacy Policyto understand how we collect, use, and protect your information.

9. Disclaimers and Limitations

9.1 Service Availability

We strive for high uptime but cannot guarantee uninterrupted service. We may suspend or modify services for maintenance, security, or other operational reasons.

9.2 Accuracy Disclaimer

While we use advanced AI technology, grading and authenticity results are estimates. We disclaim all warranties regarding the accuracy, completeness, or reliability of our assessments.

9.3 Limitation of Liability

To the maximum extent permitted by law, our liability is limited to the fees you paid for the specific service. We are not liable for indirect, incidental, or consequential damages.

10. Indemnification

You agree to indemnify and hold us harmless from claims arising from your use of our services, violation of these Terms, or infringement of any rights of another party.

11. Termination

Either party may terminate this agreement at any time. We may suspend or terminate your account for violations of these Terms. Upon termination:

• Your access to services will cease
• You remain liable for all fees incurred
• We may retain your data as outlined in our Privacy Policy
• Marketplace listings may be removed

12. Governing Law

These Terms are governed by the laws of England and Wales, United Kingdom. Any disputes will be resolved through binding arbitration or in the courts of England and Wales, United Kingdom.

13. Changes to Terms

We may modify these Terms at any time. We will provide notice of material changes through our platform or by email. Continued use constitutes acceptance of updated Terms.